How Do I Change or Cancel My Premium Subscription?

Modified on Thu, 23 Apr at 9:29 AM

All members are responsible for managing their Premium subscription and for keeping it up-to-date.

To find your subscription information, navigate to My Profile then select Settings from the dropdown list. On the settings page, select Premium Subscription and you'll be given the information to your subscription, such as the date it was purchased, the status, subscription ID, expiry date and a direct link to the payment processor where you can update your billing information or cancel the subscription.

‼️ If you have a recurring Premium subscription, ensure that all payment information is up-to-date with the payment processor to avoid any renewal issues.

‼️ Already have a Premium account and something isn't working? Let us know by submitting a ticket and we'll get onto it.